• International Pricing & Process Specialist

    Job Locations US-MA-Chelmsford
    Job ID
  • Overview

    ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.


    We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!


    This role is designed to own price list management using Oracle Advanced Pricing. The International Pricing & Process Specialist manages the set-up, execution, and maintenance of pricing activities through collaboration and coordination with multiple departments and locations. This position is also responsible for leading continuous improvement efforts on pricing processes, documentation, and controls for all pricing and quoting activities. All of these activities drive improved profitability of the International Resuscitation Business.


    Reports to:     International Operations Project Leader





    • Maintain International Price Lists for the Resuscitation business.
    • Manage setup and maintenance of all International price lists, specific regions’ lists, pricing qualifiers and product restriction coding.
    • Manage the pricing discount process and controls.
    • Manage periodic updates to Price Lists and republish as necessary, usually before the beginning of each fiscal year.
    • Assist with maintenance of all local subsidiaries’ price lists and discount programs.
    • Serve as main point of contact for all changes, updates and modifications of price lists.
    • Leverage process and technology to drive improved accuracy, value, scalability and timeliness of pricing solutions.
    • Create and distribute internal communications on price list changes and improvements.
    • Support all Sales Programs and product offerings as related to pricing, including periodic product promotions initiated by Marketing.
    • Work with IT to develop and deliver improved pricing and discount reports to help improve visibility to our drivers of margins and profits.
    • Analyze quarterly business results, identifying ways to improve margins and contribution.
    • Troubleshoot and support price execution inquiries including quoting and order management issues related to pricing, price lists, markups, discounts, and root cause identification of issues
    • Work cross functionally to improve the quality of pricing inputs and report output.
    • Manage International Quoting tool and provide continuous improvement to the quoting process.
    • Develop reports and analysis of our quoting process.
    • Assist International Operations Project Leader and Product Managers with item configuration and system set-ups as needed.
    • Other tasks as delegated by International management team.




    • Exceptional interpersonal and communication skills; ability to work collaboratively.
    • Excellent attention to detail and accuracy.
    • Innate curiosity for business process improvement.
    • Analytical, evaluative and data-driven mindset.
    • Willingness to take ownership of processes and strive for continuous improvement.
    • Ability to multi-task, prioritize and manage time effectively.
    • Strong computer skills required. Microsoft Office expertise.
    • Experience with Oracle required. Oracle Advanced Pricing experience highly preferred.
    • Bachelor Degree in Business Administration/Management, or 3-5 year’s relevant experience.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.


    ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V



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