• Sales Training Manager, EMEA & Latin America

    Job Locations UK-Cheshire-Runcorn
    Job ID
    2018-1407
    Category
    International Operations
    Type
    Full-Time/Regular
  • Overview

    • Deliver world-class and innovative training to Sales organisation, both direct and business partners, keeping abreast of and incorporating latest innovations in adult education
    • Develop and deliver best-in-class content and materials to maximise effectiveness and engagement
    • Work in close partnership with Regional Directors and country leadership to understand their needs and ensure training offering is current, clear, aligned and highly engaging to their teams
    • Work with Marketing, Clinical and Sales Engineering to ensure training to sales teams is delivered by subject matter experts and is aligned with Marketing messaging and company mission
    • Achieve high levels of engagement with sales teams (both direct and business partners) as measured by uptake of sales training courses and manager and delegate satisfaction
    • Support sales leadership with assessment of sales team competencies, and support them in addressing skill and knowledge gaps
    • Support sales leadership by spending time in the field with both direct and business partner salespeople to help assess training requirements and promote skill and knowledge retention and implementation
    • Recruit, develop and motivate top talent to create a world-class training department
    • Drive the culture of continuous improvement in the Sales Training Department, underpinned by benchmarking, KPIs and other CQI techniques
    • Form strong and productive working relationships with other departments in ZOLL, including Sales Training colleagues in North America and Asia

     

    Market Segments:

    • Hospital
    • EMS
    • PAD
    • Military

     

    Direct Reports:

    • Sales Trainer – EMEA

     

    Key Metrics:

    • Revenue per sales head
    • ALS product win rate
    • Product average selling prices
    • Improvement in Sales Team competency assessments
    • Number of courses completed
    • Training course subscription levels
    • Delegate satisfaction
    • Sales leadership satisfaction

    Responsibilities

    Skills and Attributes

     

    Commercial

    • Adult education skills
    • Influencing skills
    • Time management and personal organisation skills
    • Strong interpersonal skills
    • Presentation skills
    • Finishing skills
    • Strategic awareness
    • Leadership skills
    • Talent management and development
    • Goal-driven and results-orientated
    • Change agent
    • Track record of training a capital medical sales force

     Personal

    • Continuous improvement mind-set
    • Strong ethics
    • High personal standards
    • High self-discipline
    • Resilience and tenacity
    • Ability to travel across extensively as required by the needs of the business
    • High levels of energy
    • Ability to engage, inspire and energise others
    • High personal credibility and gravitas
    • Subject matter expertise in education and training
    • Excellent communicator
    • Team-player
    • Self-motivation
    • Assertiveness
    • Discernment

    Qualifications

    Experience:

     

    • 5+ years' experience in training medical device sales forces
    • People management – demonstrable experience of hiring, developing and motivating high performing teams of professional staff
    • Undergraduate degree
    • Working for a growth company
    • Clinical knowledge of resuscitation desirable
    • Languages – Fluency in written and spoken English essential plus at least one other European language highly desirable

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