• Supplier Quality Engineering Lead

    Job Locations US-MA-Chelmsford
    Job ID
  • Overview

    ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.


    We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!


    Job Summary:

    Lead the activities of Supplier Quality Engineers and technicians. Support activities relating to the management of ZOLL's Supplier Quality program with routine interface with suppliers. Pursue the development and use of quality metrics and processes to assure our suppliers operate at a high level of reliability.


    Essential Functions:

    • Manage Supplier Quality Engineers (SQE) to assure that assigned projects get completed in a timely manner, and that suppliers are managed to obtain exceptional performance, and that reported quality issues are corrected at their root cause.
    • Assess SQE performance on a continuous basis providing mentoring and training. Complete yearly performance reviews including reviewing employee activity, meeting set goals, establishing new goals/objectives and reviewing with employee to assure they understand performance requirements. Provide input for employee career development.
    • Manage suppliers thru the review of supplier performance data, communication of supplier performance with supplier, and driving improvements in supplier's delivered quality.
    •  Work cross functionally to ensure SQE is aligned with ZOLL business objectives
    • Manage the supplier process validation process including training and mentoring SQEs on expectations for process validations and measuring their performance against these expectations. This includes preparation of materials for regulatory
    • Manage the supplier audit program.
    • Support the New Product Introduction, Acquisition Transfer, Productivity, and Sustaining activities thru the management of assigned resources and superior scheduling and prioritization. Ensure that the identification, assessment and qualification of new vendors are completed as needed.



    • Working knowledge of manufacturing process (PCB fabrication and assembly, injection molding, machining, etc.).CMQ/OE, CQA ASQ certification preferred.
    • COE ASQ certification a plus.
    • Strong background in product structure, BOMs and MRP systems desired. Strong background with EN IS013485, FDAQSR, MOR, MDSAP, Lean Manufacturing and Six Sigma desired.
    • Proficient in common PC based applications (MS Word, Excel, Access, PowerPoint, Project, etc.). Familiarity with Agile and Oracle.
    • Experience with global supplier sourcing
    • Strong validation background in devices in the medical, automotive or military field.

    Required/ Preferred Education and Experience:

    • Bachelor's Degree in engineering or other technical Advanced degree a plus.
    • Minimum of 8 years' experience in a quality engineering role in electronics, electro­ mechanical environment.
    • Experience with demonstrated improvement of supplier quality and a strong background in
    • Minimum of 3 years managerial experience in a technical management environment.


    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.


    ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V




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