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Country Manager - Germany & Austria

Country Manager - Germany & Austria

Job ID 
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International Operations

More information about this job


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.


We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!  


  • Leading ZOLL Medical to become the market leading resuscitation solutions supplier in Germany/Austria
  • Provide leadership to all sales, service and marketing functions of the business in Germany/Austria to continue and accelerate profitable growth and take operation on to next level in its development
  • Develop and implement sales and marketing strategy to maximise revenue and profit potential in each market segment
  • Achieve revenue, gross margin, operating expense, profit and market share targets for subsidiary
  • Model company values
  • Build on the strong market presence already established in key market segments and further strengthen ZOLL’s reputation as a premium supplier with a strong reputation for leading edge technology and high customer satisfaction
  • Develop markets for new and emerging resuscitation technologies to maximise ZOLL share and return on investment
  • Continuous development of sales and marketing operation as measured by:
    • Revenue per head
    • Margin per head
    • Operating expenditure to revenue
    • Order closure rate
    • Balance of product mix
  • Continuous improvement of effectiveness of support operations (eg. marketing and technical service) as measured by:
    • Customer satisfaction
    • Revenue per support head
    • Profit per support head
    • Inventory turns
    • DSOs
    • Repair turnaround
  • Develop the German/Austria team such that each team member achieves their maximum potential
  • Continue to nurture winning team spirit
  • Manage day-to-day operational and personnel issues associated with running a subsidiary operation
  • Continue to model and develop best practice
  • Develop strong working relationships with key thought leaders in the German market
  • Compile and deliver order and sales forecasts
  • Make effective contribution to overall strategic direction of European Direct Operations
  • Develop tactical marketing programmes in partnership with Marketing Manager to achieve required growth and profitability
  • Interaction with colleagues in ZOLL:
    • Developing effective relationships with colleagues to ensure business potential and customer satisfaction are maximised and a winning, professional, supportive culture is fostered
    • Ensure agreed actions are followed up in a timely fashion


  • Commercial
    • Continuous improvement mentality
    • Outstanding leadership skills
    • Open and inclusive management style
    • Strong commercial edge
    • Strong track record of delivering sustained profitable growth in the healthcare market
    • Strong track record of developing markets for new and emerging medical technology
    • Strategic awareness
    • High personal credibility
    • Relationship-building skills with customers and other key stakeholders
    • Commercial judgement and acumen
    • Strong interpersonal and people-management skills
    • Strong appreciation of finance
    • Time management and personal organisation skills
    • Persuasion and influencing skills
    • Negotiation skills
    • Presentation skills
    • IT competence (MS Office)
    • Fluent in German and English
  • Clinical/Technical
    • Demonstrable capacity to understand and convey complex clinical information and to appreciate trends in the marketplace
    • Demonstrable capacity to understand and convey complex technical information
  • Personal
    • Strong ethics and integrity
    • Drive
    • Results orientation
    • Single-mindedness
    • Outstanding communicator
    • High energy
    • Passion
    • Ability to energise others
    • Graduate level education
    • Finishing and execution skills
    • Dynamism and action orientation
    • Positive can-do attitude
    • Drive and will to win
    • High personal standards
    • Self-motivation
    • Tenacity and resilience
    • Assertiveness
    • Personal credibility
    • Competitiveness
    • Discernment


Experience Required

    • Good degree
    • Direct sales management
    • Management of an operation or business unit
    • Profit and loss responsibility
    • Highly specified/premium-priced products
    • Working for a growth company


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.



ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.