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Technical Service Technician ll

Technical Service Technician ll

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ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.


We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!


Job Summary:

Responsible for performing various duties to upgrade troubleshoot and test all products sold by ZOLL Medical Corporation.



Essential Functions:

  • Work within limits of prescribed procedures to ensure accurate completion of unit recertification.
  • Compile and record test results and ensures compliance with Standard Operating
  • Perform Preventive Maintenance on ZOLL equipment and test accessories in house and at customers' site if
  • Troubleshoot ZOLL products to the board level failure or mechanical failure to determine root cause of the failure and ensuring all work is completed in accordance with established
  • Perform mechanical and software upgrades to ZOLL
  • Make recommendations to improve current procedures and assist in the implementation of new
  • Discuss technical problems encountered while troubleshooting or testing with Senior Technician or Group Leader


Skill Requirements:

  • Problem solving, analytical/investigative skills
  • Excellent Communication and Interpersonal skills
  • Must be able to read and understand diagnostic data
  • Must be familiar with the setup and use of biomedical test equipment

Required/Preferred Education and Experience:

  • Associates Degree in Biomedical Engineering or Electronics
  • 1-3 years’ work experience

 Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.


ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/DN.