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Bench Tech II

Bench Tech II

Job ID 
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Quality, Regulatory Affairs, and Service

More information about this job


Responsible for performing various duties to upgrade, troubleshoot and test all products sold by ZOLL Medical Corporation.


  • Work within limits of prescribed procedures to ensure accurate completion of unit recertification.
  • Compile and record test results and ensures compliance with Standard Operating Procedures.
  • Perform Preventive Maintenance on ZOLL equipment and test accessories in house and at customers’ site if required.
  • Troubleshoot ZOLL products to the board level failure or mechanical failure to determine root cause of the failure and ensuring all work is completed in accordance with established procedures.
  • Perform mechanical and software upgrades to ZOLL products.
  • Assist Technical Service Representatives in obtaining purchase orders and additional information on unit failures.
  • Make recommendations to improve current procedures and assist in the implementation of new procedures.
  • Train and assist less Senior Technicians, Distributors and Customers on ZOLL Service Techniques.
  • Discuss technical problems encountered while troubleshooting or testing with Senior Technician or Senior Group Leader.
  • Other duties as assigned.


  • Problem solving, analytical/investigative skills
  • Excellent communication and interpersonal skills
  • Must be able to read and understand diagnostic data
  • Must be familiar with the setup and use of biomedical test equipment

Required/Preferred Education and Experience:


  • Associates Degree in Biomedical Engineering or Electronics
  • 1-3 years work experience


Other Duties:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.


ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990