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Complaint Handling Specialist

Complaint Handling Specialist

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Quality, Regulatory Affairs, and Service

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ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.


We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!    


  • Knowledge of commonly used concepts, practices and procedures related to electronics technology
  • Basic computer skills in a MS Word environment. Competent with MS Office, including Excel, Access and Word
  • Knowledge of FDA QSR required
  • Knowledge of USA and including international regulatory Medical Device Reporting preferred
  • Must be able to communicate verbally and in writing and work effectively within a multi-disciplined organization
  • Experience with soldering, ESD handling and electro-mechanical assembly methods
  • Experience using mechanical and electrical test equipment






  • Requires 2 year degree or equivalent work experience and 6+ years related experience